Whistleblowing Channel
A safe and confidential space to report situations that may affect the integrity of our organización.
File a ReportWe promote a culture based on transparency and trust
The Juan Gatica Yesurun Customs Agency and Ltda. provides this channel for reporting incidents or behaviors that may constitute legal, regulatory or ethical violations.
All information received will be handled confidentially, responsibly and impartially.
Confidentiality
The information will be protected and reviewed under confidentiality criteria.
Impartiality
Each situation will be analyzed objectively according to the available evidence.
Protection
No reprisals will be permitted against good-faith whistleblowers.
Submit a Report
The required fields are marked with (*)
Review Process
Receipt
the report is received through the enabled channel and registered confidentially to initiate its review.
Evaluation
The submitted information is analyzed to determine the scope of the case and the necessary actions.
Investigation
An exhaustive investigation is conducted to obtain evidence and testimonies related to the report.
Resolution
Measures are taken as necessary according to the results of the investigation.
About the Reporting Channel
Can the report be anonymous?
Yes. You can submit a report without providing your personal information.
Who reviews the reports?
The information provided will be reviewed by the individuals responsible for the compliance process.
Is there protection for those who report?
The organization promotes a safe environment for individuals who report situations in good faith.